Badshaa The Hide Craft operates https://www.badshaahidecraft.com . By placing an order on this Website, you agree to the following terms and policies. These are designed to protect both customer and seller and ensure a smooth transaction experience.
All orders are subject to stock availability. While we make every effort to maintain accurate inventory levels, discrepancies may occasionally occur. In such cases, we will:
Ship all available items immediately
Contact you regarding the unavailable item and offer a refund, store credit, or waitlist for restocking
Shipping fees are calculated automatically during checkout based on the delivery location, order weight, and dimensions.
Domestic Orders (India): Free shipping for prepaid orders; ₹99 for COD orders
International Orders: Rates displayed at checkout
The total shipping cost will be visible before final order placement.
We accept return requests within 7 days of delivery, provided the item is:
Unused
In original packaging
In resaleable condition
Customers must bear return shipping costs and arrange their own return. Upon receipt and verification of the returned item:
An exchange or store credit will be issued
We do not offer refunds for change-of-mind returns
Note: Please contact our support before sending any return.
If you receive a defective or damaged product, please notify us within 7 days of delivery. We will:
Accept warranty claims
Ask you to prepay return shipping
Offer a replacement (subject to stock availability)
2 to 7 business days (depending on your location)
4 to 22 business days (based on courier and destination)
Orders placed before 10:00 AM IST on business days will be dispatched the same day. Orders placed after this time will be dispatched on the next business day.
We allow address changes before dispatch. Contact our support immediately if you need to change your shipping address.
We ship to P.O. box addresses.
We also ship to military addresses.
If any item in your order is unavailable, we will ship the rest of the order and notify you regarding the pending item.
If your parcel has not arrived within the expected time frame, please contact our support team for assistance.
Once your order is dispatched, you will receive a tracking link by email or WhatsApp. Use this to monitor the status of your parcel in real-time.
If your package arrives damaged:
Reject the delivery (if possible) and contact us immediately
If already delivered, email or call us with photos of the damage
We will assist with the next steps for replacement or claims.
GST is included in the listed product prices.
For international orders, import duties are pre-paid. You will not be charged any additional fee at the time of delivery.
Orders can be cancelled before dispatch. To cancel, contact us immediately. Once dispatched, cancellations are not possible, and our return/exchange policy will apply.
All parcels are insured up to their declared value.
We will initiate a refund or replacement once the courier confirms the damage through investigation.
If the courier confirms your parcel is lost, we will refund or resend the item at no extra cost.
For any queries or support:
📞 Phone: +91 8447443022
📧 Email: support@badshaahidecraft.com
🌐 Website: www.badshaahidecraft.com
