We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement.
To be eligible for a replacement, your item must be in the same condition in which you received it — unworn or unused, with original tags, original packaging, unwashed and undamaged.
To initiate a replacement, email us at 📧 support@badshaahidecraft.com with the details of your issue.
Our exchange team will process your request and provide instructions. Do not send any item back to us without first requesting a return, as such items will not be accepted under any circumstances.
If reverse pickup is not possible in your area, you are requested to courier the product(s) back to us in original condition and packaging at your own expense.
If your requested replacement item is out of stock, you may:
Choose another product of equal or higher value
Or, accept a gift voucher equivalent to the order value (valid for future purchases)
Only footwear items with size issues are eligible for exchange.
We do not exchange or replace any accessories such as:
Belts
Bags
Wallets
Key rings
Card holders
Flip flops
Jackets
Or any item priced below ₹300
If your item is defective, damaged, or the wrong product was delivered, email us immediately at 📧 support@badshaahidecraft.com.
Include clear images of the product received to help us evaluate and resolve the issue quickly.
⚠️ Exchange of a product is allowed only once per purchase.
All types of accessories
Custom or personalized items
Sale/clearance items
Gift cards
Products with damaged ornamental fittings
Products priced below ₹300
Please contact us if you are unsure whether your item qualifies for exchange.
To receive a different item, first complete the return process. Once your return is accepted, you can make a new purchase separately for the replacement product.
⚠️ Only one exchange is permitted per order.
We strictly follow a No Refund Policy.
Goods once sold are not eligible for refunds under any circumstances.
If you have any further questions, feel free to reach out at 📧 support@badshaahidecraft.com. We’re here to help.
